Camera disappointed

[callmejithu]

My phone's camera doesn't seem to be working properly. Frequently, I've been getting camera bugs, such as when the camera on the screen flips upside down, and very noisy clarity in low-light and normal-light photos. The night photos I've taken after the last update are the worst. As a photographer, I'm very disappointed; this is the worst experience of my life. My previous OnePlus 7 Pro was far better than my S24 Ultra.

[ABHAY_01010]

Sach kh rhe ho is smy update se bekr ho gya h

[Abhijitsharma]

actually there is camera software problem not the camera.
wait for the camera update ok bro.

[callmejithu]

I know that, bro. 1.30 lakh phones are facing these types of issues. It's not fair.

[Abhijitsharma]

i can understand. its not fair.
it happens to every customer of Samsung s24
Just remember that your phone is top best phone in hardware quality.
you will get update soon.

[himz12]

Totally agree, bro

[cs_member10]

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, we'd request you to follow the easy troubleshooting steps which might help to solve the issue.

Check physical condition of your camera lens.
Broken camera lens>> Scratchy camera lens.
Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

Reset camera settings:
From the home screen tap on Camera>>Tap on Settings>>Scroll up and tap on Reset settings>> Tap on Reset.

Clear camera application data-
Kindly check the device once after clearing the data from the camera app.
Please follow the below steps:
Navigate to apps screen and tap on Settings.>>Tap on Apps>>Tap on Camera>>Tap on Storage>>Tap on Clear Data>>

Remove third party application
Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications.
Navigate to apps screen and tap on Settings>>Tap on Apps>>Select the third-party application from Apps (Eg. DU Recorder) >>Tap on Uninstall>>

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

[callmejithu]

Already done these steps ..no use