Original topic:

Worst camera

(Topic created on: 04-12-2025 06:06 PM)
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icy_milo
Active Level 1
Options
Galaxy S
So I have been using Samsung S25 from the last few months around 2 months. So what I'm observing is Samsung S25 images, picture quality is drastically reduced. The image quality is not good enough when you are in darker areas. There is more noise in the pictures which are not clear and when you are against the sunlight. It cannot capture your face properly make it blury.And cannot capture your picture with quality. And before this, I used to use Samsung M21 from in that phone I have my pics, and I compared it to S25. What I saw is my samsung m21 one images were more clear then s25.

So I think S25 is using AI more than a proper in built camera. They are just using the AI to enhance the picture quality. Which doesn't seems real and doesn't seems good to our eyes. They're giving more saturation, they make every image more a yellowish and make the night more bluish, the sky looks more bluish and there is one option to stop the enhancements in the images, but if you click wafter minimalenhancement, the image's quality is more worse, there is more noise, no clear images, so I am really disappointed with s25 and this is the time I am not seeing any innovation in Samsung. They are just using AI and I think they have dropped their quality, which they used to give.

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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7 Comments
siva0529
Active Level 3
Galaxy S
Did u install any cam lens protectors ? Saw issues u mentioned on my s24 ultra when i had lens protectors
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icy_milo
Active Level 1
Galaxy S
I don't know what is Samsung doing now, but before this, Samsung used to give a best images because I have been using Samsung throughout my life, and I only changed once a to a Vivo, but after that, I switched back to Samsung and never gone to any other phone. But Samsung images are reducing day-by-day, and they are just using AI to enhance the Real images to look like more yellowish colours, which does not look good and next, doesn't even feel real
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icy_milo
Active Level 1
Galaxy S
No i am not using any lense projectors
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siva0529
Active Level 3
Galaxy S
Ok , thats bad then
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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member8
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, kindly visit the service centre for a physical inspection of your device. You can locate your nearest service centre with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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