Original topic:

Camera app is not opening

(Topic created on: 05-14-2024 10:37 PM)
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abhi929
Beginner Level 4
Options
Galaxy S
Just now my mobile camera app stop working and showing continuous as error message. It's just 2 month old phone so what will I do now

5 Comments
MonK11
Active Level 10
Galaxy S
Share the error screenshot.
You can also clear camera app data then restart the device if not done yet.
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Galaxy S
Samsung galaxy s20FE5G GIVE SOFT UPDATE AI SOFTE UPDATE
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goodthings
Expert Level 5
Galaxy S
Please clear catche and clear data of this app also reset camera settings also reset all settings of your's device in general management settings then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Reset the camera settings: Home screen tap on Camera>Settings>Reset settings>Reset.
Clear camera application data: Apps>Camera>Storage>Clear Data
Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs, please visit the service center for a physical device inspection. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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