Camera Quality degraded in S21FE post updates

[Ashish2789]

Camera Quality degraded drastically post Android 14 updates. All cameras in day and night are taking pretty bad photos even the telephoto

[Wodehouse]

The degraded camera quality after the Android 14 update is concerning.

This issue might be caused by:

1. _Software optimization issues_: The Android 14 update might have introduced software optimization issues that affect camera performance.
2. _Camera app glitches_: The camera app might be experiencing glitches or bugs that degrade image quality.
3. _Hardware calibration issues_: The update might have affected the camera hardware calibration, leading to poor image quality.

_Troubleshooting Steps_

1. _Restart your device_: Sometimes, a simple reboot can resolve software-related issues.
2. _Clear camera app cache and data_: Go to _Settings_ > _Apps_ > _Camera_ > _Storage_ > _Clear cache_ and _Clear data_.
3. _Update camera app_: Ensure the camera app is updated to the latest version.
4. _Reset camera settings_: Go to _Settings_ > _Apps_ > _Camera_ > _Settings_ > _Reset settings_.
5. _Calibrate camera_: Some devices have a camera calibration option. Check your device's settings to see if this option is available.

_Additional Recommendations_

1. _Check for software updates_: Ensure your device is running the latest software. Go to _Settings_ > _Software update_ > _Download and install_.
2. _Contact Samsung support_: Reach out to Samsung's customer support for guidance and potential solutions.
3. _Visit a Samsung authorized service center_: If none of the above steps resolve the issue, visit a Samsung authorized service center for further assistance.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

Please perform the following steps to resolve this issue:

● Check for any broken camera lenses or scratches on the camera, no laminated or tempered glass is pasted on the camera.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Clear camera application data: Apps>Camera>Storage>Clear Data

● Check app cache: Settings > Apps > Camera> Storage > Clear Cache.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:

1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support"