Original topic:

Camera Quality Degrading after every Update

(Topic created on: 01-25-2025 12:25 PM)
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this_is_mukulthakur
Active Level 5
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Galaxy S
Hi ....I am user of Samsung Galaxy S22 (snapdragon)

I noticed after every update the camera quality is not good as it was till july or august update

Now I can clearly notice Noise and low quality textures in photo and video both...

If you guys are also facing facing such an issue please let me know in the comment...
5 Comments
ganeshS23FE
Active Level 3
Galaxy S
Yes I can feel in my S23FE (Exynos) afternoon updating jan patch update video quality downgrade and it feels laggy
Galaxy S
👏
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

● Kindly check the physical condition of your camera lens.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
. Remember the Google password before resetting the device because it is required during initial setup.
. If you do not remember, then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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