Original topic:

Camera Quality Degrade after One UI update

(Topic created on: 09-26-2024 07:03 PM)
638 Views
PankNik
Active Level 2
Options
Galaxy S
Hello Everyone,

I have S24 model and I have observed that camera quality is drastically degraded with latest One UI update. 

Specially low light photographs are horrible. My samsung A51 was much better than this. Even my oppo phone is capturing better photos than samsung. 

Have anyone else observed this change ?

9 Comments
tooharsh4u
Active Level 7
Galaxy S
I had the same issue a few months ago when I updated my S23. The camera quality went downhill after the One UI 6.1 update. Samsung needs to sort this out! We didn't pay a premium for a phone that's gonna get worse over time.
PankNik
Active Level 2
Galaxy S
Exactly, this is not expected from samsung. I am writing this to their customer support.
Galaxy S
8
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teedee
Active Level 3
Galaxy S
S23FE camera quality also has went down and it's horrible now after One UI 6.1 update.
asc67
Active Level 6
Galaxy S
Please share the low light picture
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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Ronny8984
Active Level 3
Galaxy S
I am also facing the same issue. Low light photos turning green like hulk
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