Original topic:

Camera Problem Automatically

(Topic created on: 2 weeks ago)
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JavedKanojiya
Active Level 1
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Galaxy S

Yesterday, I was helping my daughter with her schoolwork when I needed to take a photo of her book. I have two phones: an iPhone 16 Pro Max and a Samsung Galaxy S25 Ultra. My iPhone is my primary phone, so I use the Samsung phone very rarely.

My Samsung Galaxy S25 Ultra is the 512 GB variant, and I mostly use it for social media and casual browsing. However, yesterday, when I opened the rear camera to take a photo of the book, the camera suddenly started vibrating very badly as soon as it opened, and the camera view became blurry.

I have rarely used the camera on my Samsung phone. The phone is around eight months old, and I have probably taken only about 20 photos with it so far.

I became aware of this problem only yesterday. I noticed that when I place the phone down and open the rear camera, the camera starts vibrating severely and the image becomes blurry.




14 Comments
JavedKanojiya
Active Level 1
Galaxy S
I watched the video link you shared, but that is not the issue I am experiencing. In my case, the problem occurs only when I hold the phone facing downward and open the camera close to an object. Even then, it does not happen every time—it occurs only occasionally. Otherwise, the camera works normally.

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Devv_007
Expert Level 5
Galaxy S
These are same Autofocus failure issue due to Scamsung's bad manufacturing, go to service center.
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JavedKanojiya
Active Level 1
Galaxy S
Yes brother
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Darkdime
Active Level 5
Galaxy S
Had this issue within a month when i purchased s25ultra in pre booking. Let me clear its not software issue. Its an hardware module issue. . They replaced all my camera modules .
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your feedback. However, we request you to please report this feedback on the Error section, along with the logs. This would help us analyze your issue in a better way.

The path to report error is as below: Open Samsung Members -> Click on beta banner -> Switch to beta mode-> Beta feedback -> Send feedback -> Error report.

Thank you for being our valued customer.

Warm Regards,
Samsung Customer Support

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