Dear Samsung Member, Greetings from Samsung Customer Support! As per your concern, we would like to inform you that the latest software update has been developed to enhance both the performance and stability of your smartphone. This update has undergone thorough testing at various stages to ensure reliability. We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter. If anyonce facing the line issue on device display, we would request to visit the service center and inspect your device with the technical team. They will provide with all the information in a better way after physically inspecting the device. Please be informed that according to Samsung policies, charges for repair are applicable for out-of-warranty products. The technical team will ensure you receive original parts at a genuine cost, along with a service invoice. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ Warm Regards, Samsung Customer Support
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.
To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
