Original topic:

Camera Lens Switching (Flickering) Issue

(Topic created on: Tuesday)
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Datta_PK
Active Level 4
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Galaxy S
After I updated my S25 Ultra to One UI 8 last week, I started experiencing camera confusion (flickering) somewhere between 8x and 10x zoom. When zooming with the 12MP camera, it can't decide whether it is a macro shot or a non-macro shot and continuously switches modes, which results in inaccurate capture of moments, or even prevents someone from capturing a moment unless the macro mode is switched off manually.
4 Comments
luvvv
Expert Level 5
Galaxy S
Reset camera app and enjoy.. If you like please accept as a solution it's help to others users also, click on 3dots of my comment and click on accept solution. Thanks.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members App as error report also send log files along with this error report for this issue and wait for next update it's maybe fix by Samsung team soon. If you like please accept it's as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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