Original topic:

Call log deleted automatically

(Topic created on: 07-18-2024 09:13 PM)
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Anonymous
Not applicable
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Galaxy S
Does anyone know how to disable auto call deletion in s24 ultra
As it shows only 500 last calls
3 Comments
weirdo619
Active Level 1
Galaxy S
+1, lemme know if you get a solution
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that Once you start creating more call logs (when you make, receive, or miss calls), your device will start deleting the oldest call logs you have on your phone.

Not enough storage: When you run out of storage space on your device, the OS may automatically delete the old call logs to save space. For recovering deleted call logs, we would request you kindly perform the below basic troubleshooting steps.

Step 1: Go to "Settings" on your Samsung. Choose "Accounts" > "Samsung account" > "Restore". Step 2: Now you can choose the data you want to recover. Select "Call Logs" and click "Restore Now".

However, If you have other concerns regarding Samsung products kindly feel free to get in touch with us.

Warm Regards,
Samsung Customer Support

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Anonymous
Not applicable
Galaxy S
Already done that and storage isn't even half full
But the call log is showing only upto a month apx 500 dials/receive....
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