Original topic:

Call Audio with earphone type c on Galaxy s9 not working

(Topic created on: Tuesday)
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PriyaS9
Beginner Level 2
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Galaxy S
I have Galaxy S9 for which apple earphone type c works for media but call audio is not working, 3.5mm jack type earphone works for call audio. Any idea if there is any compatibility issue of type C earphone with Galaxy S9 device ?
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5 Comments
swapan1997
Active Level 9
Galaxy S
How is your battery backup [ sot ] ?
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PriyaS9
Beginner Level 2
Galaxy S
is it related to this issue ? I don't think so
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SataruGojoo
Expert Level 2
Galaxy S
Typical Samsung behaviour.
My A34 don't have any 3.5mm jack, for Wired headphone it is totally depends on Type C .. still Third party Wired headphone (JBL TYPE C) don't work with my phone.
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SataruGojoo
Expert Level 2
Galaxy S
That's why I had to buy A Samsung Headphone just for calling and music consumption.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We would like to address your concern regarding the Type C earphones. Please be informed that these earphones are compatible with your device model for media playback, however, they do not support calling functionality. Therefore, you will be able to use the earphones solely for listening to music.

Warm Regards,
Samsung Customer Support

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