CALL RELATED

[Vkrishmuzix]

Hi,

I own s24 plus , I've encounters call issue , some of my friends reporting that they couldn't reach me , they have been informed as caller is busy, or no response tone is getting as replied even My phone is in full n/w as well as in idle position, need help on this Samsung , this was happening at least a day for a person. 

[Mohd_Toheed]

Go to app setting then go call/phone app information then go to app storage then clear ceche and Data. It sometime heppens when update phone or any app. Don't worry

[Vkrishmuzix]

Thanks bro, I'll try it

[goodthings · Accepted solution]

Please reset network setting of both Sim one by one and than reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time, restart your's device without any Sim in slots, interchange Sim in slots, turn off power saving mode, clear catche and clear data of this app also optimize your's device in device care too then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Integrationofmind]

This issue is present in using bsnl sim.

[Vkrishmuzix]

Mine is Airtel

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that it can happens due to network glitch. Meanwhile, kindly perform the following steps to resolve your issue by the given link:

● Unable to make call issue: https://www.samsung.com/in/support/mobile-devices/what-to-do-when-your-galaxy-device-is-unable-to-ma...

● Update device software (If available): Settings > Software update > Download and install > Checking for software update > Software update available > Download > Downloading updates > Install now.

● You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support