Original topic:

Bugs in February update

(Topic created on: 02-21-2024 05:31 AM)
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Im_vinay_yesudas
Active Level 4
Options
Galaxy S
Galaxy s series February update have some bugs.
It glitched for the first time and it's having more warmth than usual. Camera quality reduced. January update was soo stable and nice. But February update just ruined my phone. Need an update to fix this.

5 Comments
skmali
Active Level 7
Galaxy S
Which model
0 Likes
Galaxy S
23Plus
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we'd request you to follow the easy troubleshooting steps which might help to solve the camera quality issue.

Check physical condition of your camera lens.
Broken camera lens>> Scratchy camera lens.
Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

Reset camera settings:
From the home screen tap on Camera>>Tap on Settings>>Scroll up and tap on Reset settings>> Tap on Reset.

We would request you to kindly perform the following steps to resolve the heating issue.

Turn off Wi-Fi, GPS, Bluetooth, etc: Turn off unused functions like Wi-Fi, GPS, Bluetooth & Location settings when not using them.

Please follow the below steps:
Step 1: On the home screen swipe down the notification panel.
Step 2: Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

Decrease the screen brightness: If your device is heating, decrease the screen brightness sometimes high brightness level may cause the heating issue.

Is there any unnecessary application running in the background?
Kindly close the background running applications in the device (Tap the left side key & close the background running application).

Kindly uninstall that application by following the below steps and check once as the issue might occur due to third-party applications: Settings> Apps> Select the third-party application from Apps> Uninstall.

Long duration of graphics-intensive gaming sessions may cause the heating issue.

Usage of mobile phones when charging may cause heating issues. So we recommend you avoid usage of mobile phone while charging.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support

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Inder2486
Active Level 4
Galaxy S
So I read so many comments regarding this matter, I'm using S23 FE Exynos Variant and I'm also facing all these issues I thought my device got some hardware issues but now I know why all of a sudden after February update I'm facing all these issues
Galaxy S
Truee