Blur Issue in Quick Panel on Galaxy S23 (One UI 7)

[Tarun_Adithya]

Subject: Quick Panel Blur Issue in One UI 7 on Galaxy S23
Dear Samsung Support Team,
I am writing to report an issue I am experiencing with my Samsung Galaxy S23 running One UI 7.
After the update to One UI 7, I noticed that the Quick Panel no longer applies the expected blur effect behind the notification shade. Instead, the panel appears to directly reflect the color of the wallpaper, making it difficult to distinguish UI elements, especially with lighter or uniform wallpapers. This significantly affects the visibility and usability of the Quick Panel.
To confirm this issue is not universal, I compared the same wallpaper and settings on a Galaxy S24 Ultra, and the blur effect renders correctly on that device. It seems this problem is specific to the S23 (possibly other models too) and may be due to how the UI or system overlay handles transparency and blur on this device.
I have attempted the following troubleshooting steps:
• Changed wallpapers (darker, textured, and default ones)
• Turned off the color palette
• Restarted the device and cleared the cache partition
• Checked for available software updates
Unfortunately, the issue persists. I kindly request that your software team look into this and provide a resolution or patch in a future update. A setting to control blur transparency, or consistent blur rendering across devices, would greatly enhance the user experience.
Thank you for your attention and continued support. I look forward to your response.

[Tech_xplorer]

Can you please share the screenshot comparing the 2 scenarios?

[Tarun_Adithya]

The first picture's from my S24 Ultra, the second's from my S23, and the third's the wallpaper.

[Tech_xplorer]

Yeah got it. Moreover the colors of icons is not that vivid in S23. Due to inconsistent blurr it appears to be dull. It's same here on my S23.

[s113110apk1112671151]

1

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support