i own a fold 3 and updated it to their one ui 6.1.1
ive been facing bluetooth distortion and no audio when paired to headset. tried factory reset still no progress and there's no way to roll back to the previous version. can this issue be fixed by any means?
it's all over reddit from past few months yet samsung didn't fix it
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we want to inform you that we never recommend downgrading your device software as this may cause malfunctioning on your device. However, kindly share the log file. Also, share the same images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
