Original topic:

Battery problem

(Topic created on: 01-18-2025 07:33 PM)
391 Views
KD50
Active Level 3
Options
Galaxy S
I am very disappointed with the battery of samsung s24

Phone purchase before 20 days

Screen on time below 3hr 

Customer care person said your phone is ok 

image


8 Comments
Ritwiksondhi
Active Level 7
Galaxy S
This is pretty bad. Try to hard reset the device. If that doesn't improve the battery backup then raise a written complaint with Samsung to get the device or battery replaced.
0 Likes
Wodehouse
Expert Level 5
Galaxy S
Simple steps to save battery at the cost of sacrificing luxury
1 Enable Power saver
2 Enable performance mode light
3 Enable adaptive brightness
4 Disable AOD
5 Enable extra dim
6 Change display to natural
7 Record videos in FHD
8 Restrict gaming to HD or FHD and slower frame rate
9 Switch to dark mode
10 Disable near by device scanning
11 Disable WiFi scanning
12 If 5G is unavailable change network to LTE/3G/2G
13 Allow the battery to drain completely and recharge,say once a month.
14 Enable auto restart
15 Run device care
16 Disable apps running in back ground.
17 Uninstall bloat ware that came with your phone,eg. Spotify,LinkedIn etc.


You can mix match the steps above and arrive at a usage based on your needs.

Wait for one UI 7.0 update. It can surprise you.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
0 Likes
KD50
Active Level 3
Galaxy S
If we want to do lite mode they why i can purchase it
Wodehouse
Expert Level 5
Galaxy S
Who said safe mode 🤔
0 Likes
Anonymys
Active Level 3
Galaxy S
Don't worry, keep your phone in charging mode till next 3 months after 3 month. Remove it from charging and use it if it is not not ok, then throw the phone in a patrol tank and light up the maches
KD50
Active Level 3
Galaxy S
Thanks your idea is good for your phone
0 Likes
Anonymous
Not applicable
Galaxy S
Me also Purchase s24 bro... 1 month before, my screen on time 4 to 5.30 hr varauthu bro.....Next i don't use any saving mood....Use like Every setting on and 5g also
0 Likes
cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, you have already visited the service center we would request you to kindly share the job sheet number on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send). So it will be helpful for us to resolve your issue.

Warm Regards,
Samsung Customer Support

0 Likes