Battery draining

[k4keval]

After updating to Ui 7 my battery is draining quickly. Anyone else have observed this thing. 

[S_Kumar73]

Everyone facing this issue. Im using s25 ultra, before April and May update i got 9 to 10 hrs SOT. But after this update, the max SOT os 5 to 6Hrs. Same apps, and no change in usage pattern..

Look at the screenshot, earlier @50% I got 4 hrs 36 mins SOT. And today remaining battery percentage is 28 and SOT is 4 hrs 18 mins. I can get another 1 hr max SOT.

[k4keval]

they have kept 120hz by default. I just changed my setting lets see how it perform

[S_Kumar73]

I checked the refresh rate and its im adaptive mode only. When we touch the screen only it changes to 120 hz otherwise reduced to 60, 24 and 1 based on the screen content.

[k4keval]

If possible keep it 60hz I have switched it yesterday and I can see some improvement

[S_Kumar73]

Why we need to compromise ourselves when Samsung purposely spoiled the phone. Wr paid hefty amount to buy the so called flagship smartphone.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[cs_member8]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support