Original topic:

Battery draining & Device heating issue in S21 FE exynos variant

(Topic created on: 04-10-2024 10:06 PM)
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Cheeranjeeb
Beginner Level 2
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Galaxy S
Been using the exynos 8GB/256GB variant since 10 months, I can guarantee that the heating & battery draining issue is abnormal and surely a fault from manufacturer. It's heating even during a voice call, content watching or only charging. How the hell It's an S series phone!!!
Battery is so pathetic that It can't even last till evening after a moderate usage during daytime. Literally, I have tried all software customizations to save battery but couldn't. It seemed even an A Series phone with similar specs is lot better. In numbers: SOT is 2.5 to 3 hrs only. And full charge lasts for 14-15 hrs.
Anyone using the same phone & facing this issue?
16 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Galaxy device heating issue: https://www.samsung.com/in/support/mobile-devices/why-the-device-heats-up-during-use/

Galaxy device battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

If the issue still occurs please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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_debajyoti_
Expert Level 5
Galaxy S
It's not only in Exynos varient but also in snapdragon. From the beginning battery draining & overheating issue was there. I thought one UI 6 would fix this but nothing changed. Due to winter season heating issue didn't feel much but battery draining easily visible. God knows it will be fixed or not. Very annoying. When you spend so much money on S series phone you definitely deserve something better but here nothing changed....
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ajv9198
Active Level 1
Galaxy S
I have same device with same problems
Galaxy S

I am facing same issue in snapdragon variant.... First time in my life feeling bad about my gadget buying decision.....

Np28
Beginner Level 2
Galaxy S
I have same device and same problem...
I am very very tired ...
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KUday
Beginner Level 2
Galaxy S
I am facing same issue in snapdragon variant.... First time in my life feeling bad about my gadget buying decision.....I have same device and same problem...
I am very very tired ...
JithinAjith
Expert Level 1
Galaxy S
Settings 》Google 》Devices 》Turn off scan for nearby devices
Settings 》Connections 》More connection settings 》Printing 》Turn off default printing service
Device care 》Battery 》Background usage limit 》Deep sleeping apps 》 add apps
Settings 》Location 》Improve Accuracy 》Turn off Bluetooth and WiFi scanning
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_Tashee_
Beginner Level 4
Galaxy S
Did all of those settings... it didn't helped me to improve the battery life...
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Zsasz
Beginner Level 2
Galaxy S
Same here idk how to fix that
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