All the ultra models( s22,s23 to latest s25)are only given 5000 mah battery and the processor is a overclocked snapdragon version,it demands more battery power.Display also demands more power in qhd+ setting,Adavptive rate(120hz) also consumes more battery and many more that i cant even write them.These mobiles always will be equipped with 5000mah battery and it will be enough,doesn't make any sense. We buy these ultra models to keep them in 60hz,fhd+,turning on battery saver and for every update from one ui 6 ,one ui 7 and now for one ui 8 the battey drain is increasing exponentially,what a joke isn't?If any samsung employees or any one related to the company are reading my post please increase the battery capacity or optimize the battery even more.I am a big fan of samsung and i want the company to grow and produce more good products.
I'm having same issue with my S24 the battery optimisation is the worst. It's only a few days Old and already the battery is behaving like it's 4 year Old.
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern. We are taking your feedback regarding this matter and will take it into consideration for future updates.
Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.
1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.
2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.
3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.
4. Reduce the display brightness level or set the device to auto-brightness mode.
5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.
6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.
7. Close background running apps.
8. Turn off auto sync of e-mails, app data etc. Open notification panel > Turn off auto sync option.
9. Reset the device: IMPORTANT: • Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. • Remember google password before resetting the device because it is required during initial setup. • If you do not remember it, then reset (Forgot password) your google account. • For this: • Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select "try another way" > Next > Enter a new password > Next.
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send).
