Battery drain

[Ajaharuddin07]

In my s24 plus device bettary drained too fast. Device age -6 months.

What should i do??

[shivaditya]

Same issue

[HARSH95Q]

Bro it's too much battery drain.
The phone comes with decent battery but. this screen on time
I can't expect.😐😐

[Ajaharuddin07]

What should i do bro now??

[HARSH95Q]

Bro go to support section in members app and do diagnostic of your battery.

[Asik16]

I'm on an S24 and getting at least 9 hours of screen-on time. You gotta tweak some settings for better battery life.
1. Turn off all auto-backups in the cloud.
2. In the control panel, turn off the Sync button.

[Ajaharuddin07]

Where i can find these option??

[Asik16]

Step1 : Settings > Accounts and Backup > Manage Accounts > then disable the showing two options 1.Auto sync Secure Folder data and 2.Auto sync personal data

Step 2: Settings > Battery > Background usage limits > Deep sleeping apps > tap on + icon on top right > then select all the options > press add.

[Asik16]

⚠️And remember, after you do that, all your automatic photo, video, or file backups will stop. You'll need to back them up yourself.

[cs_member10]

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now
Note: Your phone will restart after the update is installed.

10. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select "try another way" > Next > Enter a new password > Next.

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue still persists, after performing all troubleshooting steps, would request you to please visit the service center. Below is the link to find nearest service center
http://www.samsung.com/in/support/servicelocation/

Warm Regards,
Samsung Customer Support