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Original topic:

Battery drain

(Topic created on: 03-02-2025 10:35 PM)
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Varun12321
Active Level 4
Options
Galaxy S
After recent update version 6.1 S911BXXU8CYB4 

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battery is draining very frequently and today while using only normal apps it drain around 36% in 1 hr by Google play service so please help me out. 

1 Solution


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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

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10 Comments
Harsh_14
Active Level 6
Galaxy S
Check out this it will help you to improve your phone's battery life

https://r2.community.samsung.com/t5/Galaxy-F/Effective-Tips-to-Maximize-Battery-Life-on-Your-Samsung...
sumitdala
Expert Level 2
Galaxy S
Beautiful way of explaining it. Will definitely help you, bro.
Also, put some less used apps to deep sleep. They won't run in the background and consume battery.
Varun12321
Active Level 4
Galaxy S
But google play service is running continuously for more than 16hr how could I stop that.
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sumitdala
Expert Level 2
Galaxy S
Restart your device. These things keep running in the background always.
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Galaxy S
heyy can u guys please like my post. So that this feature gets added..🙏🙏🎗🏃
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

As per your concern, we want to inform you that the usage of the battery is different for every application, some apps consume more battery depending on the screen time, network fluctuation, refresh rate, etc.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support

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Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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