Battery drain issue in s24 ultra

[Rishi37]

Why after sucurity update my S24 Ultra battery drain is high..? Any solutions..?

[Wodehouse]

You're not alone; several users have reported similar problems.

The possible causes of this issue include:

- *Always On Display (AOD)*: Some users have noticed that AOD drains nearly 2% of battery per hour.
- *Work profiles*: If you have a work profile set up on your device, it might be causing the battery drain.
- *Software issues*: The recent security update might have introduced some bugs that are affecting battery life.
- *Overheating*: Some users have reported that their device is overheating, which can cause battery drain.

To address this issue, you can try the following solutions:

- *Disable AOD or adjust its settings*: Go to Settings > Lock screen > Always On Display, and adjust the settings or turn it off.
- *Check and adjust your work profile settings*: If you have a work profile, try deleting or disabling it to see if it resolves the issue.
- *Restart your device in Safe Mode*: This can help you identify if a third-party app is causing the battery drain.
- *Check for software updates*: Ensure that your device is running the latest software.
- *Perform a factory reset*: If none of the above solutions work, you can try performing a factory reset.

Remember to always keep your device's software up-to-date and monitor its battery health to prevent similar issues in the future.

If this reply answered your query please mark my reply as "resolved" by clicking 3 vertical dots. Thank you 😊

[Rezzz]

I have been facing the same issue for a long time. There is no assurance of improvement or updates related to this issue.

[AshokTulsian]

Samsung galaxy S24 ultra is a pathetic product launched by samsung.

Earlier i was using S23 Ultra and upgraded to this latest smartphone from samsung. But after using it i can say it is worst then a 30k product. Really disappointed and felt like i was cheated by samsung.

The speaker quality was worst then a 10k phone. I approached samsung service centre and they said it is a faulty speaker and they replaced it free of cost.

But still the speaker quality is far more less the what i used to get with my S23 ultra.

Very pathetic experience with this S24 ultra.

Seriously thinking to say bye bye to Samsung forever as i feel like i wasted my money on a phone which is not worth 50% of what i spent on it.

Battery, camera performance were all very satisfactory on S23 ultra, but this S24 Ultra is not worth for its price.

All expectations which i was having while upgrading were shattered by this device.

Really very disappointed with Samsung as i was a loyal customer of samsung since Note 5.

[Wodehouse]

Mishaps do happen. Samsung views customer complaints seriously and try to rectify either through SW or hardware in the next release. Nothing is perfect and Samsung is no exception. FYI even I phone has its share of glitches both hardware and software.
Samsung in my experience is far more better than Chinese brands.

[goodthings]

Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution . Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate your feedback and would like to assure you that at Samsung, we strive to provide an impeccable product experience. Our products go through rigorous quality checks that are recognized globally.

We understand that issues may arise due to various factors, and we want to reassure you that our service team is always available to help resolve any concerns you may encounter.

Kindly perform the following steps to resolve your issue by the given links.

● Galaxy device Battery drain issue: https://www.samsung.com/in/support/mobile-devices/how-can-i-optimise-and-extend-the-battery-life-on-...

→ Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

→ You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)

Warm Regards,
Samsung Customer Support

[Rishi37]

I have tried all these steps.. but no solution found. Still battery drain is my major concern