Original topic:

Battery drain issue in s22 ultra

(Topic created on: 09-09-2022 12:27 AM)
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karank09
Active Level 3
Options
Galaxy S
I am facing severe battery issue from some days my screen on time i heavily reduced to to around 2 hrs anyone else facing this issue?
8 Comments
Galaxy S
I'm also facing same issue since last update received
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karank09
Active Level 3
Galaxy S
I even updated to beta version android 13 still facing same issue
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kiss_my_axe
Active Level 6
Galaxy S
Update to one ui 5 beta .. battery is improved a little bit .. network reception has been improved .. vibrations improved . But there is UI lags as it is beta
karank09
Active Level 3
Galaxy S
Yeah i did its improved but screen on time is around 2 hrs atleast it should be 5-6 hrs as before
kiss_my_axe
Active Level 6
Galaxy S
Give it a time .. mine is working better than before ..
karank09
Active Level 3
Galaxy S
Ok if not then does samsung replace the product or change battery?
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Galaxy S
I'm also facing the same issue didn't know what to do
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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