Original topic:

Battery drain issue after one ui 7 on my galaxy s24+

(Topic created on: 05-18-2025 09:57 AM)
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Sri_Ram_Prateek
Active Level 5
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Galaxy S
Drastic reduce in sot after one ui 7 update. Thought it will be nrml after some days of update but it's getting worse.

Edit: using it with location off, fhd+ resol., battery saver, lite performance modes but still less sot. Why samsung? Then what is the use of lite performance mode and battery saver modes?

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13 Comments
tywap
Active Level 3
Galaxy S
Samsung is having a joke with premium s series users, now I understand why people choose apple
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.

Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.

Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.

1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.

2. Turn off Wi-Fi, GPS, Bluetooth etc. when not in use.

3. Check device network fluctuation.
Avoid usage in areas with low network/fluctuation.

4. Reduce the display brightness level or set the device to auto-brightness mode.

5. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.

6. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.

7. Close background running apps.

8. Turn off auto sync of e-mails, app data etc.
Open notification panel > Turn off auto sync option.

9. Reset the device:
IMPORTANT:
• Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
• Remember google password before resetting the device because it is required during initial setup.
• If you do not remember it, then reset, (Forgot password) your google account.
• For this:
• Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next

Please follow the below steps to reset the device:
Settings > General Management > Reset > Temporary cloud backup or External storage backup > tab on Factory data reset (This will erase all data, including files and downloaded apps)

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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Galaxy S
See limiting all the resources doesn't make sense. We bought the phone for all the features it provides. What is the point of getting more battery life without any of the features. I understand using all the features at once will drain the battery quicker. But see I have been using my phone in lite performance mode and battery saving mode and still getting less battery life means it's waste of having those features. I usually charge my phone over night turning off fast charging mode and in a AC room. With all my usage I am not getting atleast 6hrs of sot is a worst purchase. That too it is some what ok before update. It got worse after the one ui7 update. Worst experience samsung.
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Galaxy S
It is getting even worse. 4hrs of sot 😢 1748439739106.jpg
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