I'm currently using the S22 Ultra and have been experiencing battery backup issues. I find myself needing to charge my phone 3-4 times a day, even with settings like turning off 120Hz, location, and Bluetooth. In normal usage, such as calling and social media, I only get about 3-5 hours of backup. When I play games, it drops to 2-2.5 hours. Despite visiting the service center multiple times, they only advise me to keep these features turned off, which defeats the purpose of having such a feature-rich phone. I even inquired about replacing the battery, but they dismissed the idea without physically checking it. What should I do? Is upgrading my phone the only option?
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also,click 3dots in my reply section and click on accept solution. Thanks.
As per your concern, we would request you to please share your contact details on the Samsung Members Application (Open Samsung Members Application > Support> Ask question > Type your query > Send).
