Original topic:

Battery Drain Issue

(Topic created on: 06-01-2023 09:35 AM)
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Devjit619
Active Level 6
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Galaxy S

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Is this normal ? I am using Samsung galaxy s20 FE 5G. Battery dropped 10% with only 12 min sot. 
Is anyone facing the same issue ? 
My phone was on 5g network. 
11 Comments
kkrps
Active Level 1
Galaxy S
Same problem after Android 13 very fast battery drain I'm normal user my mobile is 6 months old samsung mobiles not good don't buy Samsung mobiles
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

We acknowledge your query and apologize for the inconvenience caused to you and will surely assist you regarding the same. And please follow the easy troubleshooting steps which might help to solve the issue.

Battery optimization helps you to boost the battery performance of your device. To check battery optimization:

Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage and Memory

Kindly turn off the smart features of the device and other connectivity features when not in use, which will eventually help you to reduce battery power consumption (smart features such as Motion gestures in advance feature and Bluetooth, Wi-Fi, Hotspot, etc.).

Please follow the below steps:
1. Swipe down on the home screen to open the notification panel.
2. Tap on Bluetooth, Location/GPS, Wi-Fi, Mobile hotspot, NFC, etc. to turn off.

In case the issue still occurs. Please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Thank you for writing to Samsung.
Warm regard,
Samsung customer support

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