Battery Drain Issue with Samsung S23 Ultra - Need Help!

[yebhoi]

Many other users facing the same issue 

Hi everyone,

I recently purchased the Samsung S23 Ultra just 7 days ago, and I’m facing an issue that’s been quite disappointing. Despite buying it mainly for its battery performance, I’m only getting around 4-5 hours of backup on a full charge. This is far from what I expected, and it’s really affecting my usage.

I’ve tried optimizing battery settings, reducing background apps, and turning on power saving modes, but the issue persists. Has anyone else faced similar battery drain problems with their S23 Ultra? Any advice or tips on how to improve battery life?

Would really appreciate your insights and solutions. Thanks in advance!

[goodthings]

Your's device is new so please give it's some time. After some time and after some updates all is well. So please don't bothered about this issue now . If you like please accept as a solution it's help to others users also ,click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[Oneui_new]

Your phone is new so It is in learning mode which requires more battery..so don't worry. After some days it will be ok.

[OrcaDee]

It's been a month since I got my new s23 ultra, i tried all the settings and. Everything, Post this October update I'm getting same SOT about 4 to 5 hrs , it's really bad , Post this October patch 6.1 battery draining issue and camera is also producing so much of grains when I take picture's really we take these phones believing in the brand, but the first impression it made me sick, I'm suffering too bro, nothing changed even after many settings, battery saver mode on , factory reset, nothing works I'm really disappointed by the brand, I lost hope

[yebhoi]

Bro what can we do now just wait until the next update or days i think so all well after any update

[OrcaDee]

I think we should wait for the next update, and we should not install As soon as it is released, we should wait atleast a month or two, we need to see how the new update is affecting the s23 ultra users, One Tip: I finally pushed all the apps to deep sleep which I don't use and removed deep sleep for the apps which I regularly use, so my sot is slightly increase some 10 percent

[Rohith06]

I bought my s23 10 days before I'm also facing this issue

[Lds]

😮

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Turn off Wi-Fi, GPS, Bluetooth, etc.
Turn off unused functions like Wi-Fi, GPS, Bluetooth, and location settings when not using them: On the home screen swipe down the notification panel > Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them.

● Kindly check whether the mobile network fluctuates frequently or the network signal is low in your area. In both cases, the battery will drain considerably fast. We recommend you avoid usage in areas with low network/fluctuation.

● Reduce display brightness level: Kindly set the device display brightness in auto mode;
* Steps for setting display brightness in auto mode: Swipe down on the home screen to open the notification panel
* Turn on the Auto brightness option if available.
* It will automatically adjust the display brightness of your device according to ambient light & will reduce the battery drainage.

● Adjust screen timeout settings: Settings> Display> Screen timeout> Select minimum screen timeout.

● Kindly check which application is or interface is using more battery from device care. And try to update app or avoid using that app.

● Kindly check which application or interface is using more battery from device care. And try to update app or avoid using that app.

● Turn off auto sync of e-mails, app data, etc. we request you to turn off the auto sync option, it will stop the synchronization of the device with the server & reduce the battery drainage.

● Steps to turn off auto sync are: 1. Swipe down on the home screen to open the notification panel.
2. Turn off the auto sync option.

● Avoid usage of mobile phones during charging. Usage of the mobile phone when charging may cause slow charging issues. So we recommend you avoid the usage of the mobile phone while charging.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps.
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

In case the issue still occurs, please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support