Original topic:

Bad camera quality while using whatsapp.

(Topic created on: 10-11-2024 10:24 AM)
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aashu_here
Active Level 3
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Galaxy S
If any picture is clicked using whatsapp camera the quality gets deteriorated badly while the same does not happen with my other android phones. Samsung seems to suffer badly with social media apps especially in camera department. is it going to be fixed any soon?

3 Comments
kushal_p
Active Level 3
Galaxy S
Samsung does lot of post processing after capturing a image. This should me missing in social media camera's
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aashu_here
Active Level 3
Galaxy S
Maybe
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appriopriate issue category> Type your query and send.)

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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