Is anyone Experiencing Random Heating Issue and Bad battery life when using YouTube and other apps ??, before 1st May Update I was getting 10hrs of SOT in YouTube 1080p but after the 1st May Update I am now getting only 6hrs of SOT even in Standard 60hz and FHD Plus Resolution in YouTube 1080p and in other apps like instagram
Is Samsung actually doing anything regarding Battery Life and Random Heating issues ??
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concerns.
▶ Galaxy device Battery drainage issue: Note: Charge in one go instead of charging many times as it affects the life span of battery and battery performance.
1. Perform Battery Optimization: Go to Settings > Select Device Maintenance/Device Care > Optimize > Optimize all options like Battery, Storage, and Memory.
2. Check device network fluctuation. Avoid usage in areas with low network/fluctuation.
3. Adjust screen timeout settings: Go to Settings > Display > Screen timeout > Select the minimum screen timeout.
4. Check which application is or interface is using more battery from device care and try to update app or avoid using that app.
6. Turn off auto sync of e-mails, app data etc. Open notification panel > Turn off auto sync option.
▶ Galaxy device heating issue: 1.Turn off Wi-Fi, GPS, Bluetooth, and other connectivity features when not using them. 2. Decrease the screen brightness. 3. Close background running apps. 4. Uninstall the unnecessary apps. 5. Reduce long duration of graphics intensive gaming sessions as it may cause heating issue. 6. Avoid usage of mobile phone when charging.
7. Update software: Go to Settings > Software update > Download and install > Check for software update > If Software update available > Download > Downloading updates > Install now Note: Your phone will restart after the update is installed.
8. Reset the device: IMPORTANT: • Kindly create data backup of your device via SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite. • Remember google password before resetting the device because it is required during initial setup. • If you do not remember it, then reset, (Forgot password) your google account. • For this: • Open Gmail (https://accounts.google.com/servicelogin) > forgot password >Select ""try another way"" > Next > Enter a new password > Next
Please follow the below steps to reset the device: Settings > General Management > Reset > Temporary cloud backup or External storage backup > tap on Factory data reset (This will erase all data, including files and downloaded apps)
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.)
Simple data transfers. Secure backups. Smart Switch is the app that moves content to your new Samsung Galaxy from your old device, whether it's an Android device or not.
I am Using Standard 60hz mode with FHD Plus Resolution, with maximum battery protection, but I am still having Battery Drain Problem and Random Heating Issue and all this started after 1st May Update
Your Replay is proof that you guys don't even want to accept your problems that you created
I am again saying, all this problem started after your 1st May Update, before this update I was getting 10 hours of SOT in 120hz with QHD Resolution
I don't know why, but the same issue persists with my S24 Plus. Instagram consumes a lot of battery while checking feeds and watching reels, and YouTube also consumes more battery than before the One UI 7 update. It used to be 8-10 minutes per percentage point at 1440p and QHD+ screen resolution, but now it's significantly worse—around 4.5 to 6.5 minutes per percentage point.
