Back glass adhesive loosed

[vishal271999]

I have s23 ultra that i purchased in 7th april 2023. Few days ago about 2 to 3 days ago when i clean my phone with soft cloth i saw that back glass slightly detached from main frame ....at that time i look into this sincerely then i found that the adhesive of back cover loosed. I want to ask Samsung India what should i do now because when i purchase a premium series phone and face this type of issue just after 1 year what is the meaning of being a premium customer i was pay 1 lac 20,000 rupee for this . seriously? If i have or like me customer face this type of issue what is the benefit of being a premium customer. Now i think that buying a phone under 20k is best option at that time . Its my fault to showing this believe on Samsung. Now when i will go on service center they will demand money for pasting my back glass again because it is out of warranty. So nice samsung to give this type of cheap product at name of premium phone. I complained many times in samsung that phone is getting hot drastically after update they didn't resolve it till now so now the problem occur with back glass adhesive. Now samsung u have to helping me out with this **bleep** that happened with me otherwise i will complaint in consumer court because i pay alot of money to buying this product just after one year i cant spent anymore on it..

Thank you,

[vishal271999]

I paid 573/- only

[vishal271999]

They also told me the approx price is 700 something but final price is 573

[Aliabbas39]

Same problem they are selling 140000 s23 ultra phone with cheap tape...i have never seen iphone back cover coming off from phone after years. What if phone got water damage because of your cheap tape...the tape will come off after one year?

[vishal271999]

Yes

[KshitijThreeStars]

Hey can you add some background-info and relevant updates (did u get a resolution) regarding this to "[MegaThread S23u] S23 Ultra back glass adhesive issues" ... You can access this from my profile

[quantum_curious__]

Is it working reliably working after the repair? Have you faced any issue afterwards?

[vishal271999]

Yes

[KshitijThreeStars]

Hey can you add some background-info and relevant updates (did u get a resolution) regarding this to "[MegaThread S23u] S23 Ultra back glass adhesive issues" ... You can access this from my profile

[qsxcr]

We should go to twitter/ x and post this issue over there