Original topic:

Attention Galaxy S21 5G Snapdragon 888 Users

(Topic created on: 05-19-2024 12:27 PM)
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Users21
Beginner Level 2
Options
Galaxy S

Has anyone else running One UI 6.1 on the Galaxy S21 5G Snapdragon 888 variant been experiencing any issues since the update? I'm curious to know if others are facing similar problems.

If so, please share what issues you've encountered below. The more details you provide, the better we can all understand the scope of the problem and potentially find solutions.

Here are some specific issues you might mention:

  • Battery life drain
  • Performance lags
  • Overheating
  • App crashes
  • Bluetooth connectivity issues
  • Wi-Fi connectivity issues
  • Display glitches (e.g., flickering, discoloration)
  • Green tint on screen

By working together, we can hopefully identify any widespread issues and find solutions. Thanks!

 


3 Comments
vardaan__
Active Level 3
Galaxy S
Except for battery drain, i haven't noticed anything else.
TAHN
Active Level 7
Galaxy S
Use galaxy booster
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we request you kindly share the log file and elaborate on your concern in detail. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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