Original topic:

App installation too slow and network issue.

(Topic created on: 11-06-2023 07:47 PM)
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shalikplr
Active Level 1
Options
Galaxy S
App installing taking too long while we installing from Play Store and other 3rd party apps in Samsung s22 ultra. I recently tried installing on IQOO NEO 6, the apps are installing way too fast than Samsung. It's feeling very annoying while we updating the apps from the play store. Also the network strength is poor. We have to turn on flight mode or reboot to get the signal again. Is this problem only with my device or not?
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8 Comments
ukw
Active Level 7
Galaxy S
This has always been a problem in samsung phones compared to others. I have experinced this with two midrange galaxy models
shalikplr
Active Level 1
Galaxy S
Even in flagship model also
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roshangawale
Active Level 3
Galaxy S
Even the flagships have slow app installations which needs to be addressed by Samsung.
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shalikplr
Active Level 1
Galaxy S
Yes 🥲
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kooldude7285
Active Level 6
Galaxy S
It is knox security..it scans app while installing.. if you dont want..disable it
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shalikplr
Active Level 1
Galaxy S
I will try by disabling it
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern kindly visit this mentioned link to resolve your Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.

Kindly perform the following steps to resolve your application installation slow issue.

Clear app cache through Device care:
Settings > Device care > Storage > CLEAN NOW.

Note: To delete files or uninstall apps that you do not use anymore, select a category under USER DATA. Then, tick items to select and tap DELETE or UNINSTALL.

The clear cache memory of a particular application:
Settings > Apps > Now pick the app that you like to clear off the cache memory > Storage > Clear Cache.

Reset the device Settings: Settings > General Management > Reset settings>Reset all settings to their default.
Note: kindly contact the particular application helpline once to make sure there is no issue from their end.

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

You can check the device in safe mode and for the safe mode you can tap on the given link. https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

You can reset your device by following the steps from the below link.
https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

shalikplr
Active Level 1
Galaxy S
Thanks
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