Hi, I am facing an issue with my S23 plus. Whenever I try to open any apps, it switchs to home screen after opening the app. Like if I open clock app then it opens up for a sec then it closes on its own and switches to home screen. Not sure why it's happening. I am using Microsoft Launcher as default, not sure if it is causing the app crash. Can any body please suggest what is the issue and how can it be resolved?
Third party Launcher always create the problem... Please don't use, it does affects the performance and may have security risk. Use Native OneUI, it is the best...
We acknowledge your query. To resolve app crashes issue, I would request you perform the below-mentioned steps for a quick resolution:
1. The clear cache memory of a particular application: Tap on Settings> Tap on Apps > Now pick the Samsung shop app > Tap on Storage> Tap on Clear Cache.
2. Reinstall the App Step 1. To uninstall Apps on Android devices, go to Settings > Apps. Step 2. Select an issued app > tap on Uninstall. Step 3. Go to the Google Play Store and reinstall the App again.
3. Free up space on device storage To check:- Go to Settings > Apps> Tap on More options (three vertical dots) in the upper right corner > Sort by > Size. To delete:- Go to Settings > Apps> Select an issued app>Tap Uninstall to free up storage space.
4: Remove third-party applications: Settings>Apps>third-party application from Apps>Uninstall.
5. Check Phone in safe mode;- Steps to enter into Safe Mode: You can also enter Safe Mode by pressing the Power key, touching and holding the Power off icon, and then touching the Safe Mode icon. Exit safe mode: Simply restart your phone and it will reboot normally.
6. Update software on the device (if available): Settings > Software update > Download and install > Software update > Download > Install now.
7. Reset settings How to reset: Settings > General Management >Factory reset. Reset settings: Reset all settings to their default. Factory data reset: Reset your device to its factory default settings. This will erase all data, including files and downloaded apps.
In case the issue still occurs. Please visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
