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Android auto not working on s22 ultra

(Topic created on: 01-01-2025 11:07 AM)
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jssblr
Active Level 3
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Galaxy S
Android auto is not working on s22 ultra both with cable and wireless. It tries to connect but Keeps disconnecting 

The same cable works on fold 6 and s21.

Any solution 
8 Comments
Wodehouse
Expert Level 5
Galaxy S
To resolve the Android Auto issue on your S22 Ultra, let's try a few troubleshooting steps.

Check Your Car's Settings
Ensure your car's stereo is compatible with Android Auto and that the feature is enabled in the vehicle's settings. Also, verify that your car's infotainment system software is up-to-date.

Inspect Your USB Cable
Use a high-quality USB cable that supports data transfers. Try using the original cable that came with your device, and ensure the charging port is free from dirt and debris.

Phone Settings and Software
Make sure your S22 Ultra is running Android OS 8.0 or higher and has the latest Android Auto app version installed. Also, check for any software updates on your device.

Additional Troubleshooting Steps
- Try "forgetting" your car's head unit and Wireless AA dongle to reset the connection.
- Ensure your phone's Bluetooth connection is stable and functioning properly.
- Consider sideloading the latest beta version of Android Auto to resolve any app-specific issues.

If none of these steps resolve the issue, it's possible that there's a compatibility problem between your S22 Ultra and your car's stereo system. You may want to consult your car's manufacturer support or visit a Samsung authorized service center for further assistance.

Please do check these links

https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-android-auto-is-not-working-on-your-...

https://eu.community.samsung.com/t5/galaxy-s22-series/android-auto/td-p/7809179

https://www.techradar.com/how-to/android-auto-not-working-on-your-samsung-galaxy-s22-heres-how-to-fi...

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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jssblr
Active Level 3
Galaxy S
Tried all these, it was working till yesterday, from today it is not working in both my cars . Same cable works on other mobiles. Looks like some update is making this to crash
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jssblr
Active Level 3
Galaxy S
Got it fixed, looks like youtube music was the culprit. After uninstalling this app it is working.
goodthings
Expert Level 5
Galaxy S
Your's most welcome.
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Solution
goodthings
Expert Level 5
Galaxy S
Please reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually then try to it's again . If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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jssblr
Active Level 3
Galaxy S
Also, I did one more thing connecting to the laptop, and I found samsung usb getting updated. I'm not sure it is related to mobile or laptop. Well with all the above things it started working
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung member,

Greetings from Samsung Customer Support!

As per your concern, we would request you kindly perform the following steps to resolve your issue.

Step 1: Check your vehicle.
1. Check your vehicle whether the vehicle or stereo is compatible with Android Auto.
2. Make sure that Android Auto is switched on in your vehicle's settings.
3. On some vehicles, Android Auto support was added in an update.
4. If your vehicle is listed as a supported model but Android Auto isn't working, try updating your infotainment system or visit your local dealer. Consult your vehicle manual or manufacturer if you need further assistance with it.

Step 2. Check your phone: -
1. If your phone is running Android 10, no need to download Android Auto separately.
2. If your phone is running Android 9 or lower, you need to download Android Auto from the Play Store.
3. Your phone connection must allow data transfers for Android Auto to function.
4. When your device is connected via a USB cable, swipe down from the top of the screen and tap the notification from the Android system. Select the option that allows for file transfer.

Step 3. Connect and start: -
1. The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer.
2. Check if Android Auto is displayed on the display.
3. While most USB cables look similar, there can be huge differences in terms of their quality and charging speeds.
4. Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original cable.
5. Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original cable that came with your device.

Checklist when unable to connect Android Auto: -
1. Android Auto recommends Android 6.0 or higher.
2. Check for updates related to Android Auto, and always keep the app up to date.
3. For the sake of safety, the initial connection is possible only when the vehicle is stopped.
4. The connection between Android Auto and the vehicle is possible using
5. The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer. The exact connection method between the owned vehicle and Android Auto needs to be confirmed by the vehicle manufacturer.

4. Use Samsung's genuine USB cable (Depending on the vehicle, even a genuine cable may not be compatible) Additionally, it is recommended to use a short USB cable within 1m.

5. Check if you are connected to another vehicle.
Step 1. Unplug your phone from the car.
Step 2. Open the Android Auto app on your phone.
Step 3. Select Menu > Settings > Connected cars.
Step 4. Uncheck the box next to the Add new cars to Android Auto setting.
Step 5. Try plugging your phone into the car again.

If your issue is not resolved after performing the steps, we would request you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Warm Regards,
Samsung Customer Support

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