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01-01-2025 07:27 AM in
Galaxy SSolved! Go to Solution.
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01-01-2025 08:59 AM (Last edited 01-01-2025 09:00 AM ) in
Galaxy SCheck Your Car's Settings
Ensure your car's stereo is compatible with Android Auto and that the feature is enabled in the vehicle's settings. Also, verify that your car's infotainment system software is up-to-date.
Inspect Your USB Cable
Use a high-quality USB cable that supports data transfers. Try using the original cable that came with your device, and ensure the charging port is free from dirt and debris.
Phone Settings and Software
Make sure your S22 Ultra is running Android OS 8.0 or higher and has the latest Android Auto app version installed. Also, check for any software updates on your device.
Additional Troubleshooting Steps
- Try "forgetting" your car's head unit and Wireless AA dongle to reset the connection.
- Ensure your phone's Bluetooth connection is stable and functioning properly.
- Consider sideloading the latest beta version of Android Auto to resolve any app-specific issues.
If none of these steps resolve the issue, it's possible that there's a compatibility problem between your S22 Ultra and your car's stereo system. You may want to consult your car's manufacturer support or visit a Samsung authorized service center for further assistance.
Please do check these links
https://www.samsung.com/uk/support/mobile-devices/what-to-do-if-android-auto-is-not-working-on-your-...
https://eu.community.samsung.com/t5/galaxy-s22-series/android-auto/td-p/7809179
https://www.techradar.com/how-to/android-auto-not-working-on-your-samsung-galaxy-s22-heres-how-to-fi...
If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved". Thank you 😊
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01-01-2025 09:08 AM in
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01-01-2025 11:01 AM in
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01-01-2025 11:07 AM (Last edited 01-01-2025 11:08 AM ) in
Galaxy S
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01-03-2025 08:35 AM in
Galaxy SDear Samsung member,
Greetings from Samsung Customer Support!
As per your concern, we would request you kindly perform the following steps to resolve your issue.
Step 1: Check your vehicle.
1. Check your vehicle whether the vehicle or stereo is compatible with Android Auto.
2. Make sure that Android Auto is switched on in your vehicle's settings.
3. On some vehicles, Android Auto support was added in an update.
4. If your vehicle is listed as a supported model but Android Auto isn't working, try updating your infotainment system or visit your local dealer. Consult your vehicle manual or manufacturer if you need further assistance with it.
Step 2. Check your phone: -
1. If your phone is running Android 10, no need to download Android Auto separately.
2. If your phone is running Android 9 or lower, you need to download Android Auto from the Play Store.
3. Your phone connection must allow data transfers for Android Auto to function.
4. When your device is connected via a USB cable, swipe down from the top of the screen and tap the notification from the Android system. Select the option that allows for file transfer.
Step 3. Connect and start: -
1. The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer.
2. Check if Android Auto is displayed on the display.
3. While most USB cables look similar, there can be huge differences in terms of their quality and charging speeds.
4. Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original cable.
5. Android Auto requires a high-quality USB cable that is capable of supporting data transfers. If possible, use the original cable that came with your device.
Checklist when unable to connect Android Auto: -
1. Android Auto recommends Android 6.0 or higher.
2. Check for updates related to Android Auto, and always keep the app up to date.
3. For the sake of safety, the initial connection is possible only when the vehicle is stopped.
4. The connection between Android Auto and the vehicle is possible using
5. The connection between Android Auto and the vehicle is possible using a Bluetooth or USB cable, and the connection method may differ depending on the vehicle and manufacturer. The exact connection method between the owned vehicle and Android Auto needs to be confirmed by the vehicle manufacturer.
4. Use Samsung's genuine USB cable (Depending on the vehicle, even a genuine cable may not be compatible) Additionally, it is recommended to use a short USB cable within 1m.
5. Check if you are connected to another vehicle.
Step 1. Unplug your phone from the car.
Step 2. Open the Android Auto app on your phone.
Step 3. Select Menu > Settings > Connected cars.
Step 4. Uncheck the box next to the Add new cars to Android Auto setting.
Step 5. Try plugging your phone into the car again.
If your issue is not resolved after performing the steps, we would request you kindly visit the service center for a physical inspection of your device. You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/
Warm Regards,
Samsung Customer Support
