Original topic:

Android 13 & One Ui 5.0

(Topic created on: 11-14-2022 06:54 AM)
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Raju66
Active Level 5
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Galaxy S
Since i updated to android 13 in my phone Samsung galaxy s21 ultra 5g since last 2 week i Battery drain and lag in my s21 ultra. Plz 🙏Samsung give or provides new software updates in my truely flagship s21 ultra 5g phone from Samsung and resolve my issues as soon as possible. 
 Thank you
 Er.Raju Kr
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cs_member8
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Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We understand that you are facing the battery and hanging issues with your device, we apologize for the inconvenience caused to you. If your issue has been not resolved after the troubleshooting steps. We would request you to register your concern in Samsung Members Application. So, our concern team gets back to you as soon as possible.

Please follow this path to register your concern in Samsung Members Application (Open Samsung Members Application > Get help > Send Feedback > Error report).

Note. please attach the error log file within 15 minutes of the error occurring.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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