Original topic:

Always on display not changing position.

(Topic created on: 05-05-2025 02:13 PM)
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PraneethBobba23
Active Level 1
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Galaxy S
Hi, I recently purchased Galaxy S24 Ultra.I use Always on display with setting 'Always'. I noticed that AOD (clock and date) not changing its position. It is always in the same position. So, my concern is Amoled screen pixel burn, if it stays constant like that for hours.
 Is there any setting I have to change(tried all).Please help me with this.
 Thank you. 
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12 Comments
Kabbya_Singha
Active Level 6
Galaxy S
Even in one ui 6 the aod clock didn't move in s24 ultra. So you can use it without any problems i believe.😊
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Galaxy S
Ohk thank you😊. I didn't know about One UI 6 because immediately after I purchased S24 ultra, I received One UI 7 update and updated,so. If,as you said nothing happens,it will be good only. Buying a costly flagship and turning off basic features will be a disappointing for me.
Had a bad experience of screen burn of navigation buttons in Galaxy Note 8 after warranty period.Could not do anything.Thats why am worrying and I hope samsung will fix this with an update.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the log file. Also, share the video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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