Airtel service in s23 ultra

[Koushik_]

Hey samsung members ,

Did anyone face this issue,

I am not able to use Airtel internet services in my s23 ultra mobile.

I tried resetting the network settings, phone settings. Still issue persist. 

Secondry sim is working 5G(jio).

I do swap the sim slots. But stilk not able to use the internet.

Any suggestions,anyone.

Thanks in advance.

[LuciferMorningstarr]

I am facing frequent call drops as well. Talk to Airtel and check

[FanClub]

Strange if Airtel is not working in your case, call at Airtel Customer Care

[Koushik_]

I did the they says handset have some issues 😅

[Alfa98]

Similar issue in my handset as well (A73). Airtel fails to connect to network even in strong network areas. Meanwhile, SIM2 with BSNL is working fine.

[Koushik_]

Still your are facing issue

[Alfa98]

Yep, did not have airtel network for last 5 hrs approx. Issue happens in case of power off or restart mainly.

[Koushik_]

ok

[nbbbbbbb]

https://r2.community.samsung.com/t5/Galaxy-Fold/Jio-5g-Error-in-Fold-3-5g/td-p/13400699

[cs-member11]

Dear Samsung Member,

Greetings from Samsung Customer Support!

We apologize for the inconvenience you are facing. We understand your concern and will help you resolve this. Kindly follow the below steps to resolve your issue:

Check device network mode settings
Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on network mode SIM1 or SIM2.
Step5: Select network mode.

Note: We recommend to set device network mode as LTE/3G/2G or 5g (auto connect) mode.

Check network operator settings
Kindly set device network operator as "Automatically".

Please follow the below steps.

Step1: Navigate to apps screen and tap on Settings.
Step2: Tap on Connections.
Step3: Tap on Mobile networks.
Step4: Tap on Network operators.
Step5: Select automatically.
Note: We recommend to set device network operators as LTE/3G/2G (auto connect) mode.
Step6: Tap on OK.
Step7: Registered on network.

If the issue not resolved kindly visit the nearest service center for the physical inspection of the device.  You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/ 

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support