Airtel App Issue

[Pradeesh_M]

Hi Galaxy S8+ Users (Airtel Network)

Please Check below things.

1. Install My Airtel App.
2. Open My Airtel App.

Note.
Don't connect with Wi-Fi
Please Check with Airtel Data.

Issue I'm facing
1. App not getting login automatically as my number is Airtel.
2. It Shows as no active connection found (But Active Data Connetion is enabled).
3. Even not allowing to generate OTP (OTP Generated successfully after connecting with WiFi.

Hi friends.
Please Check the same in your mobiles and let me know is this common issue or only issue with my mobile.

[lunaticfiend]

Issue with your device. Maybe you did not give permissions to the app to use internet or read messages for OTP. If you did both, report issue to Airtel through playstore. Makes no sense to ask support for Airtel app on Samsung forum

[Pradeesh_M]

it's not about asking support here. it's for cross verification were issue with all Airtel users or only with my device

[lunaticfiend]

Then you have the answer. I'm able to open Airtel app on data

[prasanthreddy]

its an Airtel app issue even im facing some times

[admin_]

Thanks for being with Samsung and for sharing your feedback. We would like to suggest you kindly contact with Airtel application support team and they will let you know better in this regard.