Original topic:

After updates camera quality badly decrease

(Topic created on: 09-09-2024 07:11 AM)
171 Views
sek8658
Active Level 1
Options
Galaxy S

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Last update was badly impact on my camera quality 
My camera video now show some Blueish adge on every subject 
Video is over sharp...🙁🙁🙁

Samsung we know it's a business strategy 
But we are also your customer....
6 Comments
Kuldip_india
Expert Level 5
Galaxy S
In which model?
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sek8658
Active Level 1
Galaxy S
S21 fe snapdragon 888
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goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue and wait for next update may be fix it by Samsung team soon. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
Your's most welcome to here.
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rejiab
Active Level 6
Galaxy S
Same here with exynos version also
cs_member10
Expert Level 5
Galaxy S

Dear Samsung member,

Greetings from Samsung customer support.

As per your query, we'd request you to follow the easy troubleshooting steps which might help to solve the issue.

Check physical condition of your camera lens.
Broken camera lens>> Scratchy camera lens.
Note: Please check there is no laminated or tempered glass pasted on camera.
Use a microfiber cloth or a cleaning wipe. Gently remove the fingerprint, dirt and dust from the camera lens.

Reset camera settings:
From the home screen tap on Camera>>Tap on Settings>>Scroll up and tap on Reset settings>> Tap on Reset.

Update device software (If Software update available): https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

In case the issue still occurs, please register your concern in Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support.

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