If you've been experiencing Samsung update problems, you're not the only one. Lately, many users have reported update issues with their Samsung devices. In most cases, they cause an increased battery drain, lower device performance, outdated Android version, or system crashes.For those having bug issues after updating, if you haven't already done so, please try to clear the phone cache and run the repair apps option thru recovery mode. - Use power button to select. - Run the repair apps option and your device will restart. This usually fixes bugs after updates.
As per your concern, we want to inform you that the software update is developed to enhance the performance or stability of the smartphone and it is fully tested in different stages. The issue could occur due to usage and various other factors, in case there is any kind of issue that occurs after the update then we are always helping our customers to resolve their issues.
Kindly share the log file if you are facing any issues on your device post-update. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.
Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).
Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.
