After software update white line appeared on display

[maqsood151]

 

 

Iam a loyal fan of samsung galaxy mobile from last 15 years..iam using rightnow galaxy s23 ultra i received software update on 14th of January 2025 before 4 days of this post..I update my mobile official software from phone's setting software update..when phone restart 3 whilte colour line appeared on my display 1 line is on top of the phone where network symbol shows,that is half of display 2nd line is appeared middle of the phone and 3rd line is on bottom of my phone,iam very disappointed by this update I went to service center and they refused to change it at free of cost,because my mobile is out of warranty recently..they told me that they have no any update received from samsung to change display in like this situation..this is my humble request to samsung india please resolved this issue by changeing the display without any cost..i feels that samsung is using nowadays very cheap quality display for their high end costly mobile'seventhough Apple iPhone uses very high quality of display so there no any issues like samsung and others..it's very bad ..so thinking to switch on apple.if someone who can help me kindly contact on my community reply section.thankimg of you

[maqsood151]

Apple used samsung and LG display but they checked their quality standards if there is any issue they didn't used and reject all display panel wich are diffected..
Because it's questions on Apple's standards.

[krishstar]

Bro haven't you seen Apple display got issues . Don't say about the standards of Apple just break screen and you will know the standards. There are many friends who are using broken screen .

[maqsood151]

They told me clearly 8 have to pay 19800 rupees for new display..they can not do anything..

[iamSUHAIL]

Go to YouTube and search regarding this you will get One video where those line will be removed through developer option. Sorry for that I don't remember the video name

[maqsood151]

Service center told me to pay full cost of display.

[lakshmipathy79]

Replacement is the only way?

[maqsood151]

Yes but samsung demanding 20000 twenty thousand rupees for replacement no any discount no any guilty..

[lakshmipathy79]

May be it's a S series flagship device.... so, anything / everything will cost high.....

[Ritwiksondhi]

Apple is using displays manufactured by Samsung n LG, Iphones are also getting green line issue, my brother's IPhone 13 got one. So it's not about cheap or high quality screens, it is about bad batch of displays installed on millions of phones and software updates triggering the issue. Get your device checked at the service centre and ask them to give you job sheet stating that there's no physical damage and no motherboard issue. Use this jobsheet to send email to CEO, it is available on the Samsung website. Make sure your email is on point. You'll recieve a call from higher up, and they most probably resolve the issue.

[maqsood151]

Service center will provide job sheet when I agreed to pay the new display price with GST and labour charge..sothat it is not possible to take photo or job sheet no. to mail samsung CEO..
kindly help me what to do.