Resolved! Solved

Original topic:

After one ui 8 beta update on my s24+ Mic not working in online gaming...?

(Topic created on: 2 weeks ago)
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ZulmiSajan
Active Level 1
Options
Galaxy S
Does any one have solution ?
7 Comments
Solution
BiRdMaN
Expert Level 5
Galaxy S
Send an error report along with log files to customer support through this members app, and Samsung will add/fix it in the next update. To do that, follow this procedure
Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.

If you find this helpful, I'd appreciate it if you could ACCEPT it as a SOLUTION. Thank you 😊
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Solution
Wodehouse
Expert Level 5
Galaxy S
Send a feedback through beta forum. Your phone will collect data and forward to beta test team.

If this reply answered your query please tap 3 vertical dots to the right of my reply and tap "Resolved/Accept as a solution". Thank you 😊
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stfusaad
Active Level 6
Galaxy S
That's why it's a beta
Solution
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer support through Samsung Members App as error report also send log files Along with this error report for this issue on Beta community forum immediately and wait for next update may be fix it by Samsung Beta team soon. If you like please accept as a solution it's help to others users also,click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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DINKAR_A34_5G
Expert Level 4
Galaxy S
To provide feedback on bugs or errors in beta software, in the Samsung Members application, select "Participated Beta test > Beta feedback > Send feedback".
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cs_member10
Moderator
Moderator
Options
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We request you kindly share the beta log file. Also, share video clips and images for better understanding. This will help us to investigate further and resolve this issue.

To attach the log file: Samsung member > Click on beta banner > Switch to beta mode > Beta feedback > Send feedback > Error report.

Warm Regards,
Samsung Customer Support

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