Original topic:

After one ui 7.1 facing alarm issue such a disappointment from samsung....!?

(Topic created on: 2 weeks ago)
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ayaan_khairdi
Beginner Level 2
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Galaxy S
When ever I set an alarm sometimes I works well but most of the time I doesn't ring or vibrate single time. This issue is faced continuous after one ui 7.0 it was well in one ui 6.0 samsung had disappointed this time as it is major issue as most of the people depend on alarm to wake up so samsung needs to fix this issue and improve the alarm quality and there is no auto snooze it is missing after update so I request samsung to work on it.......
3 Comments
goodthings
Expert Level 5
Galaxy S
Kindly complaint to Samsung customer care support through Samsung Members app as error report also send log files along with this error report for this issue and wait for next update maybe fix it by Samsung team soon. If you like please accept as a solution it's help to other users also, click on 3dots in my reply section and click on accept solution. Thanks.
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goodthings
Expert Level 5
Galaxy S
You're welcome to here.
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cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We appreciate you taking the time to share valuable comments and taking your valuable feedback. We are continuously working to make our products better and more efficient.

Kindly share the log file regarding issues. Also, share video clips and images for better understanding. This will help us to further investigate and resolve your issue.

To share the log file: Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Note: To ensure relevant log information is included in the error report, submit the report within 3 minutes of encountering the bug or error, and do not terminate (swipe away) the Samsung Members application until you are notified that the report has been sent. This can take up to 5 minutes.

Warm Regards,
Samsung Customer Support

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