Advertisements on S24

[DebdootRoy]

I'm using S24 & I believe this is not a budget segment phone. After spending good ₹75000 from pocket, customers would definitely expect premium experience with their phones. But looks like Samsung doesn't bother about customer experience anymore. Galaxy store app is pushing some useless notifications constantly & there's no option to disable the notifications for that particular app.

This shouldn't be done with premium phones atleast.

Please take care of this as this is ruining the experience all together. Only reason which made me to pick Samsung over other brands is clean UI experience but that doesn't seem to be the case anymore. I'm attaching the screenshot as well. Please get this fixed. 

[akarshboshalla]

You can off notifications for particular app from Settings - Notifications -App Notification -Toggle

[Ravi0883]

You have switched on 'get news and special offer' toggle of samsung store. Turn off this setting you will not get this.

[Singh_Jot]

Long press on notification and close its on main screen, without any problem all store notification off try and tell me then done

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue. However, we are taking your valuable feedback regarding this.

Disable the Google ads:Path: Settings > Google > Ads > Opt out of ads personalization > Disable.

Disable Google ads settings:Path: Tap on Ads by Google > Add settings > Disable Google ads settings.

Enable pop-up blocker:Path: Internet browser > Settings > Advanced > Enable pop-up blocker.

Contain ads function. Kindly check the Contain ads function while downloading any app from the Play Store. (If any application contains ads then it is mentioned under the name of that application while downloading from the Play Store).

Samsung Account Privacy Settings. First things first, the best way to avoid ads on your Samsung Galaxy phone is by stopping them before they start. Samsung’s ads are all opt-in, so being vigilant during set-up can help you avoid them. You can find the opt-in for ads option in the setup of your Samsung account. The ‘use the customization service’ toggle will enable personalized promotions on Samsung apps. This won’t fully disable ads but will stop them from being personalized with your data.

If you missed this option during set-up, you can still opt out of personalized ads by following these steps: Settings> Samsung Account> Security and privacy> Customisation Service> Customised ads and direct marketing to turn off.

Block ads from Samsung Internet: Samsung Internet app> Tap on the 3 lines icon> Ad blockers> Download a suggested ad blocker> Now you are protected from ads.
Check your device in safe mode: https://www.samsung.com/in/support/mobile-devices/safe-mode-on-samsung-phones/

Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

Reset your device: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-mobile-how-to-perform-a-factory-res...

In case the issue still occurs, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on error report > Type your query > Send).

Warm Regards,
Samsung Customer Support