Original topic:

Accidental touch feature not working

(Topic created on: 11-02-2024 11:46 PM)
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khanmsm
Beginner Level 2
Options
Galaxy S
When im keeping my s24 ultra in my pant pocket (size and money wise big only) feature wise JUST OK and im enable double tap for wake and lock and raise to wake display feature. My phone display on and random touches occured today my phone taking 165 screen shot in my pocket. Dialpad enable and calling emg no. Your phones sensor didn't recognised the location even if im keep my phone in table down side display. display will on how much cost of sensor 100 rs. Or what? My last phone was xiaomi its proper working of sensors when im lifting up display will on and return back to table display will off properly they using POCKET MODE. In my 2 years of using that phone im never facing this type of stupidity. Never my phones display on in my pocket. Learn something from other company it will help you to keep users yours only. And please improve camera also.
3 Comments
saireddyy
Active Level 7
Galaxy S
Might be due to screen protector!
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Kuldip_india
Expert Level 5
Galaxy S
It is working with my S24 even i have applied screen protector. Camera is the very good in S24 than untrusted chinese brands.
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cs_member10
Expert Level 5
Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your query, we would like to inform you that it is a normal concept for devices equipped with touch screens. When the screen comes into contact with clothes or skin, and if the accidental touch protection is enabled, the device will automatically disable the touch input. This means that any unintended actions from accidental touches will not initiate any functions, ensuring a smoother user experience.

Warm Regards,
Samsung Customer Support

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