Original topic:

About geen line issue after the update

(Topic created on: 09-08-2023 11:53 PM)
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viviyan
Active Level 1
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Galaxy S
Cs_member8
I bought the s20ultra at 2021. It was running good . Bur not after The update. It appeared green line . I dint drone my phone down . There is no physical damage. So please do me free replacement. 
4 Comments
viviyan
Active Level 1
Galaxy S
This line appeared after update toivfi_1000008161_1694196630.jpg
iamMUKESH
Active Level 9
Galaxy S
Goto samsung service center
I think they will change the screen free of cost but you have to pay labour cost, depends on various model, one of samsung member post says, he has given 2900 rs as labour fee
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Galaxy S
Please go through this post as Samsung is giving free replacement for S20 series till Sept end

https://r2.community.samsung.com/t5/Galaxy-Note/Note20-S20-users-get-free-screen-replacement-for-Gre...
cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and want to inform you that Samsung offers free-of-cost repair of your device until 30th Sep 2023, under some terms and conditions such as, this policy is applicable only for the phones purchased within 3 years from the date of purchase and others will be guided by the service center and they will give the final confirmation after the physical inspection of the device. So kindly visit the service center they will resolve your issue You can locate your nearest service center with this given link: https://www.samsung.com/in/support/service-center/

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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