A huge dip in my S23u camera quality

[mukeshkumar128]

In recent times i have observed one thing ,my phone's main camera (s23 u ) **bleep** while taking photos outdoor in afternoon's. Background getting overexposed and faces becoming blurry and dark.dynamic range is too awful these days .particularly after 6.1 update i have observed this..i have seen some vivo and one plus phones doing the best ,.can any one please suggest me the necessary setting i have to make.

[Akashr15]

This shameless thing is done by samsung to keep S24 and S25 series

[_Rohit_Pathak_]

The camera issues you're experiencing with your Samsung Galaxy S23 Ultra, particularly after the 6.1 update, are frustrating.

The problems you've described, such as overexposed backgrounds, blurry and dark faces, and poor dynamic range, might be due to the camera's auto-exposure and auto-focus settings.

Here are some suggestions to help you improve your camera experience:

Camera Settings
1. *Disable "Scene optimizer"*: Go to _Camera settings_ > _Advanced features_ > _Scene optimizer_ and toggle it off. This feature can sometimes cause overexposure.
2. *Adjust "Exposure compensation"*: Go to _Camera settings_ > _Advanced features_ > _Exposure compensation_ and adjust the slider to -0.5 or -1.0 to reduce overexposure.
3. *Enable "HDR"*: Go to _Camera settings_ > _Advanced features_ > _HDR_ and toggle it on. This feature can help improve dynamic range.
4. *Use "Pro mode"*: Switch to _Pro mode_ and manually adjust settings like ISO, shutter speed, and exposure compensation to better control the camera.

Additional Tips
1. *Clean the camera lens*: Ensure the camera lens is clean and free of smudges or debris.
2. *Update camera app*: Ensure the camera app is updated to the latest version.
3. *Reset camera settings*: Go to _Camera settings_ > _Advanced features_ > _Reset settings_ to reset all camera settings to their default values.

Comparison with Vivo and OnePlus Phones
Different phone manufacturers have unique camera software and hardware configurations, which can result in varying camera performance. Vivo and OnePlus phones might have different camera settings or algorithms that help them perform better in certain scenarios.

By trying out these suggestions, you might be able to improve your camera experience and reduce the issues you're facing.

[mukeshkumar128]

Can u please tell me how to adjust exposure ,its not available in camera settings.

[_Rohit_Pathak_]

If I answered yours quiry then pls accept as a solution 🙏click on the 3 dots on reply section to accept solution 🙏Thanks

[goodthings]

Please clear catche and clear data of this app and reset camera settings then reset all settings of your's device in general management settings also Flight ✈️ mode on n off one time also optimize your's device in device care too also clear catche of all apps manually then try to it's again. If you like please accept as a solution it's help to others users also, click on 3dots in my reply section and click on accept solution. Thanks.

[goodthings]

Your's most welcome to here.

[cs_member10]

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly perform the following steps to resolve your issue.

● Use a microfiber cloth or a cleaning wipe to clean the camera lens.

● Reset the camera settings: Tap on Camera>Settings>Reset settings>Reset.

● Update the software if available: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-update-software/

● You can reset your device by following the steps:
1. Kindly create a data backup of your device via the SMART switch mobile application or http://www.samsung.com/in/support/smartswitch pc suite.
2. Remember the Google password before resetting the device because it is required during initial setup.
3. If you do not remember then advise to reset (Forgot password) his/her Google account.

Path: Settings> General Management.>Reset>Temporary cloud backup or External storage backup>After backup tab on Factory data reset to reset your device to its factory default settings.
This will erase all data, including files and downloaded apps.

If the issue persists, kindly report the problems with a log file. To share a log file, Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send.

Warm Regards,
Samsung Customer Support