Original topic:

5g not working s23ultra

(Topic created on: 08-16-2023 04:49 PM)
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VivekChaturvedi
Active Level 3
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Galaxy S
Hello, I am currently in India with my S23 Ultra bought from Samsung store in Kyrgyzstan (Vietnam version) 
I am not able to get 5G on Jio network although I am in 5G network area. Seems like the 5G band jio is using isn't unlocked on my variant, all Indian variant S23 Ultra has 5G...Is there any update will come regarding this in future ??? How many days or months I want to wait for 5G in India with this problem?
sid9080
Active Level 1
Galaxy S
You can try installing Indian firmware onto your phone, it may unlock Indian bands for 5G, but it cannot be said for sure.
Try using samfirmtool.com to get the tool that downloads official Samsung firmware, and find INS CSC code firmware. You'll need Odin to actually install to phone, google it and you'll get the instructions.
Flash at your own risk, data can be lost due to factory reset, so don't forget to backup!
Harmeets007
Active Level 1
Galaxy S
I am using jio 5g on my s23u bought from Vietnam. For me initially it was not working. However, after doing a restart my phone is receiving 5g and since then I am using jio's unlimited 5g in punjab region
Galaxy S
Jio 5g work?
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Harmeets007
Active Level 1
Galaxy S
Yep. Its stable and since then my daily quota for jio 4g is also not reduced as jio 5g is unlimited currently. Try to check your software update, if its not updated u should update it to latest august version.
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Harmeets007
Active Level 1
Galaxy S
I am using it as my hotspot 😁20230815_111207_21165.jpg
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Martii
Active Level 3
Galaxy S
Don't worry, you will get the jio 5g. Mine is bought from UAE and works fine , Initially i also didn't got the 5g after few days i got 5g.
https://www.jio.com/5g just go to this website and click on the i am interest link and give your phone number and verify.Screenshot_20230815_162803_Chrome.jpg
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Galaxy S
How?
Galaxy S
Not work
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Martii
Active Level 3
Galaxy S
Did you registered your number on that website? If you done you will get it ... wait for sometime because it is limited access only and check network mode is set in 5g in settings
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cs_member8
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

We acknowledge your query and want to inform you that the specifications may vary depending on the country and region, We do not have any information regarding overseas model.

Thank you for writing to Samsung.

Warm Regards,
Samsung Customer Support

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