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09-26-2025 02:56 AM in
Galaxy S- Mark as New
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09-26-2025 10:58 AM (Last edited 09-26-2025 10:58 AM ) in
Galaxy S1) try another Sim(family or friend's even different carrier like Jio) and see if the issue is with sim
2) try this sim in another phone and see if there's some issue with the phone.
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09-26-2025 04:11 PM in
Galaxy SDear Samsung Member,
Greetings from Samsung Customer Support!
We regret to hear about your experience with our product. Please believe that this is not a usual occurrence.
Please perform the below-mentioned troubleshooting steps, these may help in resolving your concern.
● 5G in your Galaxy device: https://www.samsung.com/in/support/mobile-devices/how-to-use-5g-on-your-galaxy-phone/
● Network optimization: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...
Note: kindly contact your network service provider once to make sure there is no issue from their end.
If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> Select the appropriate issue category> Type your query and send.)
Warm Regards,
Samsung Customer Support
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09-27-2025 05:39 AM in
Galaxy S- Mark as New
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10-08-2025 09:33 PM in
Galaxy Smy phone is also not connecting to 5g after updating to one ui 8.
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10-08-2025 10:51 PM in
Galaxy S- Mark as New
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10-23-2025 01:26 AM in
Galaxy S