Original topic:

5g Network Issue

(Topic created on: 04-30-2025 10:10 AM)
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rkd26
Active Level 4
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Galaxy S
Got the latest one ui 7 on my s23 and i am noticing issue with the 5g network. I keep changing between 4g and 5g network. It wasn't happening earlier but not every few seconds it keeps changing. My s21fe is on one ui 6 and there isn't ant network issue on that.
Hope it'll get fixed
11 Comments
cs_member10
Moderator
Moderator
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Galaxy S

Dear Samsung Member,

Greetings from Samsung Customer Support!

As per your concern, we would request you to kindly visit this mentioned link to resolve your issue.

● Galaxy device network issue: https://www.samsung.com/in/support/mobile-devices/samsung-galaxy-smartphone-how-to-optimise-network-...

If the issue persists, kindly report the problems with a log file. To share a log file, click on the Samsung Members Application (Open Samsung Members Application > Support> Tap on send feedback> Choose Composer> Select error report> select the appropriate issue category> Type your query and send).

Warm Regards,
Samsung Customer Support

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rkd26
Active Level 4
Galaxy S
Nope this didn't helped, and i have already sent the application regarding this yesterday.
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